The National Emergency Number Association (NENA) is an organization whose mission it is to foster the technological advancement, availability, and implementation of a universal emergency telephone number system. In carrying out its mission, NENA promotes research, planning, training and education. The protection of human life, the preservation of property and the maintenance of general community security are among NENA's objectives.

One of NENA's main functions is to grade the quality of the 9-1-1 (the Universal Emergency Number since 1968) services that exist throughout the United States of America. Through their Report Card to the Nation (RCN), the RCN Commission reviews and grades the performance of 9-1-1 centers based on their established standards of practice.

We are the Florida Chapter of this organization.